If you receive an item that is broken or defective prior to use, Contact us immediately to arrange for replacement. For defects or damage that occurs after an item has been used, it is subject to the warranty terms that vary by item and manufacturer. Contact us and include your date of purchase, original receipt or order number if available, and photo and/or video evidence of the issue. Manufacturers require photo/video documentation to submit a warranty claim.
Adding to or modifying a product or using a product in a fashion other than its intended purpose may void the warranty. For example, using one brand of skate trucks on a different brand of plates, or using different cushion sizes that change the truck geometry.
All defective merchandise is subject to inspection to determine if the issue is a result of a manufacturer's defect, normal wear and tear, improper fit, or misuse. Unfortunately there may be a delay while we process warranty requests and arrange for repair or acquire a replacement.
We may sell products that have no warranty due to manufacturer closure or other special circumstances. This will be clearly indicated in the online description of the item, marked on the packaging, or otherwise communicated to you at time of purchase. We do our best to guarantee that these items are not defective. By purchasing "no warranty" items you agree to cover the cost of repairing or replacing these items if you encounter any defects.
Please see below for warranty details for some of our most popular manufacturers. This information was updated August 15, 2024 and is subject to change.
Riedell (Includes Moxi and Antik)
Includes all products manufactured by Riedell, Shoes, Inc., including but not limited to Riedell boots and skates, Moxi, Antik, Radar Wheels, and KwiK Bearings. These products are guaranteed to be free from defects in material and workmanship, under normal and intended use, for a period of 6 months from the date of retail purchase by the original end-use purchaser.
PowerDyne plates are warranted to be free from defects in material and workmanship, under normal and intended use, for a period of 12 months from the date of retail purchase by the original end-use purchaser.
This warranty does not cover product failure resulting from improper fit, accident, abuse, neglect or normal wear and tear, as determined by Riedell Shoes, Inc. Riedell Shoes, Inc. will not be responsible for the repair, replacement or consequential damage due to the above mentioned causes.
See Riedell.com for more information.
Sure-Grip
All Sure-Grip products and sub branded products have a 90 day limited warranty from the original date of purchase, unless otherwise stated. See Sure-Grip.com for more details.
Bont
Bont skates and other items are covered by warranty for a period of 12 months from date of purchase against defects in materials and workmanship. The warranty does not cover normal wear and tear. Items that are not covered under warranty include:
- Any part of the skate that has been involved in a crash.
- Anything where you have damaged the boots yourself (e.g. overheating the boots when heat molding, jumping in your skates, using washers between the boot and the frame, backing over your skate bag with the car in your driveway).
See Bont.com for more details.
VNLA
90 day limited warranty on all products. "Lifetime warranty" on Backspin Indoor Wheels. See VNLA.com for details.
Impala
90 day limited warranty. See Impalarollerskates.com for more details.
Atom
Wheels - 6 months
Alloy plates (excluding kingpins and other parts) - lifetime warranty
See Atomskates.com for more details.
187 Killer Pads/Triple Eight
90 day limited warranty. See Killer Pads Distribution for more details.
S1
1 year limited warranty. See S1 for more details.